If you aren’t 100% happy with your pillow, we are proud to offer a hassle-free refund.
Our Money Back Guarantee gives you the flexibility to return or exchange your purchase within 100 days of delivery.
Returns are easy
Returns are easy
support@groovepillows.com
Eligibility
- The product must be accompanied by its original packaging
- We require proof of purchase.
That’s it!
Our Customer Service team is on hand to ensure a seamless returns process - if you need assistance, you can contact us by email or Whatsapp here.
What happens next?
Once your return is received and checked, we will confirm receipt and also confirm the outcome of your refund request. Assuming the simple terms of the 100 Night Money Back Guarantee are met, we will issue a refund to your original payment method within 2-3 working days.
We are happy to replace items if they are defective or damaged. If you wish to exchange it for the same item, send us an email at support@groovepillows.com and we will be happy to assist.